Carrier Operations Specialist

Washington Stateonsitemid$35K$47K

Posted 2 days ago · via Workday

About this role

How you’ll make an impact: Must adhere to security policies Maintain detailed knowledge in function area(s) related to COBRA and Direct Bill Serve as an internal resource, troubleshoot questions and provide issue resolution using product, file and system knowledge Serve as a knowledgeable contact for internal departments and Carriers Communicate with other teams through case management to resolve account discrepancies Responsible for solving cases and escalations Responsible for reading and responding to Carrier emails including File Error Reports Responsible to read carrier structures and update internal programs related to the structures Facilitate peer training when requested Identify trends to improve employer's, consultant's, partner’s, carrier’s and third-party vendor's experience En…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, hipaa

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Washington State. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamshipaa

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