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WEXSr. Client Service Delivery Manager
US - RemoteRemote (US)manager$71K – $90K
Posted yesterday · via Workday
About this role
About Team / Role As a Sr. Client Service Manager at WEX, you will be responsible for ensuring exceptional support and service delivery to a portfolio of key clients. You will oversee all support and service activities across these accounts, with a focus on driving operational excellence, client satisfaction, and strategic alignment. In this role, you are expected to take extreme ownership of the client experience—ensuring we are not only meeting expectations but driving outcomes that reduce attrition, support renewals, fuel growth, and consistently delight our clients. You will serve as the single point of accountability for your clients, building trusted partnerships and ensuring transparency across all activities.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
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Skills in this role
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