Central Customer Service Coordinator India
Kuala Lumpuronsitemid
Posted today · via Workday
About this role
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Purpose •To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox •To ensure all enquiries within the mailbox are attended too within the agreed SLA •To provide administrative support to the GCS and LCS (local customer service) team. •May receive assignments from senior support personnel as required. Main responsibilities and tasks •Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO) •Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included