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Wk

Customer Success Associate

USA - Wilmingtonhybridjunior$38K – $63K

Posted today · via Workday

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About this role

As a Customer Success Associate for the Global Services Team, you will leverage specialized skills to address international customer requests. You will be essential in cultivating customer relationships and ensuring customers derive maximum value from our products and services. Responsibilities: • Manage international orders for customers across all business segments. • Address non-standard customer inquiries and troubleshoot specialized issues. • Analyze customer value and upselling opportunities. • Act as the point of contact for high-priority projects and/or customers. • Develop recommendations based on customer feedback for product/service improvement. • Collaborate with domestic and managed services, vendors, sales, and relationship management teams to enhance customer experience.…

Read the full description on Wk's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA - Wilmington. We weight your proximity and willingness to relocate.

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Skills in this role

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