Wolters Kluwer (India) Private Limited - ELM

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426

USA - Madisonhybridmanager$61K – $106K

Posted 2 days ago · via Workday

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About this role

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426 | FCC - CLC/Business Filings | Wolters Kluwer About the Role: As a CS Manager (Customer Service Assistant Mgr.) , you will lead a dynamic team of entry-level professionals dedicated to delivering outstanding customer service. This role involves guiding team members to ensure they meet performance goals, resolve customer issues, and provide exceptional service. Your leadership will not only foster a positive work environment but also contribute to customer satisfaction and loyalty, making a significant impact on our company's success. Hybrid : Eight days a month , we come together in the closest office ( WI-Madison ) within 50 miles to experience the value of connecting with colleagues.…

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What we'd score you on

reqspace match rubric

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Skills match

We compare your skills against the role requirements.

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA - Madison. We weight your proximity and willingness to relocate.

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