Customer Support Representative
Singaporeonsitemid
Posted 2 days ago · via Workday
About this role
Key Responsibilities: Respond to Customer Inquiries: Handles customer questions and concerns through phone, email, customer portals, or chat, ensuring prompt and accurate assistance. Resolve Routine Issues: Diagnoses, assist in resolving, and escalate routine problems using established procedures and resources. Maintain Customer Records: Documents all customer interactions and transactions with attention to detail. Collaborate with Team Members: Works with fellow support representatives and other departments to provide seamless customer service. Adhere to Service Standards: Follows company policies and standardized procedures to uphold high quality support and compliance. Key Skills: Communication: Effectively exchanges clear and concise information with customers and team members.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Singapore. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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