Portuguese-speaking Customer Experience Specialist

Valenciaonsitemid

Posted 3w ago · via Teamtailor

About this role

Workster is partnering with a leading Outsourcing/BPO company to recruit a Portuguese-speaking Customer Experience Specialist for their Valencia office. In this role, you will be responsible for engaging with customers through multiple communication channels, providing outstanding support, and ensuring a seamless customer journey. You will play a key role in enhancing customer satisfaction and retention by offering the right solutions with professionalism and empathy. This is a full-time, on-site position where you will work in a dynamic and collaborative environment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Valencia. We weight your proximity and willingness to relocate.

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