Director of HR Shared Services

The Director of HR Shared Services leads how associates get help from HR—making it easier, quicker, and more consistent across JM Family. This leader designs how work gets done which significantly impacts the overall associate experience. The role focuses on simplifying processes, expanding self‑service and automation, and making sure associates and leaders feel supported and heard. Partnering closely with the entire HR organization, Legal, and business leaders, this role balances strong operations with good judgment, empathy, and trust. This position operates in a hybrid work model based in Deerfield Beach, FL (3 days per week onsite). Responsibilities: Set the vision for how HR Shared Services works today and how it should work tomorrow.…