WshgroupBAL Heathrow T5A

Customer Service Manager - Hospitality Airport Lounge

Hounslowonsitemanager

Posted 1w ago · via Smartrecruiters

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About this role

About Title: Customer Service Manager Location: Heathrow Terminal 5 Salary: £39,499.20 per annum Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carera0leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role…

Read the full description on Wshgroup's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Hounslow. We weight your proximity and willingness to relocate.

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Skills in this role

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