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XPELCustomer Service Rep III
Newingtononsite
Posted today · via Workday
About this role
Job Summary: The Customer Service Representative III is responsible for creating a positive customer experience within the respective responsibilities of collections, in/out bound phone support, warranty, order management, referrals, accounts receivable and dealership support. Core Duties The Customer Service Representative III will perform the duties below as applicable and on the basis of business needs. Collections Proactively manage a portfolio of customer accounts with overdue balances across multiple regions. Execute outbound collection efforts via email, phone, and customer portals to secure timely payment. Monitor aging reports and prioritize collection efforts based on risk and delinquency. Negotiate payment plans when appropriate and monitor adherence to agreed terms.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Newington. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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