Partner Technical Advisor
Remote (US)Remote (US)
via Workday
About this role
Role Overview We're looking for a CX Partner Technical Advisor whose primary focus is driving successful partner-led implementations and long-term customer retention across Zoom's Customer Experience portfolio. This role is built for someone with deep Contact Center, Virtual Agent, and Workforce Engagement Management expertise who knows how to translate that knowledge into scalable partner guidance, adoption strategies, and proactive risk management. Your mission is to ensure Zoom's strategic partners can confidently deploy, support, and grow Zoom CX solutions across their customer base — without heavy Zoom involvement — by equipping them with the right technical standards, best practices, and ongoing operational support.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: restful, webrtc, teams, zoom, gdpr…
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restfulwebrtcteamszoomgdprhipaapci-dsssalesforcehubspot