Leader, Knowledge & AI Support Automation Management
Richardsonhybrid$147K – $191K
Posted today · via Workday
About this role
The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco’s Customer Experience organization. We play a key role in the broader Cisco ecosystem by driving knowledge sharing and operational excellence. Comprised of 12 dedicated members, our team is known for its energetic and highly collaborative culture. We value innovation and mutual support, consistently striving to exceed performance goals while maintaining strong, positive relationships. We are looking for individuals who share our passion for solving sophisticated problems and our dedication to collective success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: splunk, tableau, teams, salesforce, split
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Richardson. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
splunktableauteamssalesforcesplit
More at 020 Cisco Systems
- View →Client Operations Delivery AnalystMinato, Japan
- View →High Touch Engineering Technical LeaderNorth Sydney, Australia
- View →Customer Experience - Customer Success Specialist - NetworkingSeoul, Republic of Korea
- View →Service Delivery ManagerSydney, Australia
- View →Customer Program ManagerSydney, Australia
- View →Finance Analyst, Supporting Legal & Strategy (Hybrid)RTP, North Carolina, US
