Application Specialist- Diagnostics

The Opportunity: The Opportunity: Application Specialist will execute a range of complex technical support tasks to enhance customer experience and support commercial teams, often going beyond standard responses or procedures. Provides guidance on product features, regulatory documentation, and troubleshooting, while adapting responses to meet market- or customer-specific needs such as compliance documents and technical clarifications. Supports escalations, resolves non-routine issues using experience and judgment, and collaborates with internal teams and customers to deliver accurate and effective solutions.…