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8x8, Inc. (U.S)

Senior Technical Support Engineer

Romania-Cluj Officeonsitesenior

Posted 3 days ago · via Workday

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About this role

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. As a Senior Technical Support Engineer , you will join our global Tier 2 Technical Support organization, providing advanced technical expertise for our cloud communications platform. Our Support organization operates using both a tiered support model and a Follow-the-Sun framework, ensuring continuous support for customers and partners around the globe. For our direct customers, Tier 1 Support acts as the first point of contact and resolves the majority of customer inquiries.…

Read the full description on 8x8, Inc. (U.S)'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: webrtc, teams, salesforce, hubspot

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Romania-Cluj Office. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

webrtcteamssalesforcehubspot

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