Customer Service Agent 1 - Queenstown

Queenstownonsite$83K – $150K

Posted today · via Smartrecruiters

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About this role

Kia ora! We’re looking for enthusiastic and dedicated Customer Service Agents to join our team in Queenstown. If you're eager to be part of a dynamic team and make a positive impact on customer experiences, this is the role for you! What will you be doing? As the first point of contact in the Airport, we expect you to delight our customers by demonstrating the Kiwi charm and capability that we're admired for around the world. You will provide technical assistance and expertise to ensure the travel experience is smooth and seamless from check-in through to boarding and provide special assistance with wheelchairs and unaccompanied minors. This is a front-line role where your charisma and empathy continues despite sometimes challenging circumstances such as delays or disrupts.…

Read the full description on Airnewzealand's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: express

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Queenstown. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

express

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