Customer Operations Specialist- Finnish Speaker

Gzira Officeonsitemid

Posted 2w ago · via Workday

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About this role

POSITION OVERVIEW The Customer Operations Specialist- Finnish Speaker is responsible for delivering high-quality, multi-channel customer engagement while supporting the company’s broader operational goals. This role combines customer support, sales enablement, collections assistance, and loan servicing activities to ensure an exceptional and compliant customer journey. The specialist acts as a first point of contact, ensuring accurate guidance, efficient resolution, and proactive contribution to revenue and operational excellence. KEY RESPONSIBILITIES Customer Support & Communication Respond promptly and professionally to customer inquiries across chat, phone, email, WhatsApp, Messenger, and other approved platforms.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: swift, teams, gdpr

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Gzira Office. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

swiftteamsgdpr

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