Customer Service Agent - Swedish speaker

Gzira Officeonsite

Posted 3 days ago · via Workday

About this role

We are hiring Customer Operations Specialist who is responsible for delivering high-quality, multi-channel customer engagement while supporting the company’s broader operational goals. This role combines customer support, sales enablement, collections assistance, and loan servicing activities to ensure an exceptional and compliant customer journey. The specialist acts as a first point of contact, ensuring accurate guidance, efficient resolution, and proactive contribution to revenue and operational excellence. Customer Support & Communication Respond promptly and professionally to customer inquiries across chat, phone, email, WhatsApp, Messenger, and other approved platforms. Provide accurate information and guide customers through products, services, and processes.…

Read the full description on Bhawana Capital Private's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: swift, teams, gdpr

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gzira Office. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

swiftteamsgdpr

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