AMS Performance Staff
Jakartaonsite
Posted today · via Workday
About this role
1. Performance Monitoring Monitor daily AMS operational performance and service delivery. Track key operational KPIs and Service Level Agreements (SLAs). Identify service gaps, delays, and operational issues affecting performance. Escalate critical issues to the relevant operational teams. 2. Data Analysis & Reporting Prepare daily, weekly, and monthly performance reports. Analyze operational trends and identify root causes of performance issues. Develop dashboards and performance metrics for management. Ensure the accuracy and integrity of operational data. 3. Service Level Management Monitor SLA compliance across all AMS operations. Coordinate with Operations, Monitoring, FLM, and CPC teams to improve service performance.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Jakarta. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams