Regional Field Collection Manager - Jawa Barat

Manage and responsible for the Collection Operations of the company Liaise with Superior (Collection Head) as well as other top management Ensure that the company runs with legality and conformity to established regulations Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements Collaborate with various functions (Product, HR, Finance, Sales, Collection Support, Anti Fraud and Business Intelligence) to boost efficiency and productivity Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability) Manage customer support processes and manage them to enhance customer satisfaction Responsible for staffing, resource allocation, KPI & Target setting and measurements.…