Desktop Engineer I

Grand Rapidsonsitemid

Posted today · via Workday

About this role

Welcome to Cherry Health - video about Cherry Health Job Description Summary: The Desktop Engineer I is responsible for providing onsite and remote technical support for software, hardware, and network problem resolution to all business clients at Cherry Health. This role ensures that desktop systems and network environments are operating efficiently and that clients receive prompt and effective technical assistance. The position also includes troubleshooting, software configuration, and hardware support to ensure a seamless work environment. Responsibilities: Fulfill incident and service requests as assigned, following standard help desk procedures. Document all interactions with business clients, including requests, statuses, and resolutions of incidents.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Grand Rapids. We weight your proximity and willingness to relocate.

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