Senior IT Operations Engineer
remotesenior$150K – $190K
via Ashby
About this role
SENIOR IT OPERATIONS ENGINEER
CloudZero is hiring a Senior IT Operations Engineer who treats IT as a product instead of a help desk. You will work with our IT leadership to keep our internal systems quiet, fast, and secure. You will also lean on AI every day to do it.
The role is hybrid out of our Boston office. Some flexibility outside East Coast hours is helpful, given our employees and customers are global.
OUR OPERATING PHILOSOPHY
We measure success by high-quality outcomes, not volume; not by tickets closed, but by tickets that never get opened.
Every helpdesk ticket that hits our support tool, is a signal. Something about a system, a workflow, or a piece of documentation failed a person.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, bash, rest, snowflake, gcp…
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonbashrestsnowflakegcpclaudejiraslackoktasoc 2iso 27001