Technical Support Analyst - Lending Technology
RemoteRemote (US)mid
Posted today · via Workday
About this role
Job Description: Computer Services, Inc. (CSI) is seeking a Technical Support Analyst to join the growing Hawthorn River team. This newly created position serves as a critical bridge between Customer Support and Software Development, helping financial institutions and internal teams diagnose, troubleshoot, and resolve technical issues within Hawthorn River's lending platform. This is an ideal opportunity for someone who enjoys solving complex technical problems, investigating application behavior, reviewing logs, and translating technical findings into clear explanations for customers and stakeholders. While this role works closely with developers, it is not a software development position and does not require writing or modifying production code.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, replicate, jira, clickup, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlreplicatejiraclickupteams
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