L2 IT Engineer
Colomboonsitemid
Posted today · via Lever
About this role
About the Role
We are looking for a L2 IT Engineer to join a people-focused technology team supporting small and mid-sized Australian businesses. You will take ownership of escalated technical issues, keep clients productive, and provide structured troubleshooting across a broad range of IT environments.
This role sits between Level 1 support and Level 3 engineering, with a strong emphasis on technical problem-solving, clear communication, accurate documentation, and continuous improvement.
About the Client
You will be working with a Melbourne-based managed technology partner that helps Australian businesses improve their IT reliability, security, compliance, and overall technology outcomes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: glue
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Colombo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
glue