Customer Success Manager, Tier 2 (South Central)
Dallasonsitemanager$100K – $110K
via Greenhouse
About this role
Location: South Central, US Remote (UT, CO, KS, MO, OK, TX)
Compensation: $100,000 - $110,000 (Base)
Eltropy is seeking a proactive and results-driven Tier 2 Customer Success Manager (CSM) in the South Central U.S. region to manage a portfolio of 50 mid-size customers.
In this role, you will help Community Financial Institutions (credit unions and community banks) create a best-in-class experience for their consumers through our industry leading AI communications platform. In addition to SaaS expertise, the ideal candidate embodies personal attributes – teamwork, empathy, technical curiosity, a quality mindset - necessary in building customer trust.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dallas. We weight your proximity and willingness to relocate.
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Skills in this role
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