Customer Support Specialist
Columbusremotemid
Posted yesterday · via Workable
About this role
Are you passionate about building strong rapport with customers and learning technical skills? Do you have a knack for problem solving? Do you enjoy working with software to create impactful solutions for end-users? Are you looking to make a splash as part of a small but growing team? If you answered “Yes'' to all those questions, then we’re looking for you! The Customer Support Specialist plays a key role on the Customer Success team, otherwise known as FMX’s secret weapon. We stand out in the industry due to our world-class customer support, which has earned us a 98% customer satisfaction rating! Customer Support Specialists are FMX product experts and act as the frontline support for all customer questions and technical issues.…
Read the full description on Facilities Management Express's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: css, teams, workable
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
cssteamsworkable