Business Support Analyst

Taguigonsitemid

Posted today · via Workable

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About this role

First Circle is the fastest growing FinTech company in the Philippines. We are dedicated to building financial tools that empower businesses to work smarter, move faster, and stay ahead of the curve. Our dynamic and fast-paced environment offers opportunities to collaborate with experienced professionals who are redefining the future of SME finance. We are currently looking for an analytical, tech-savvy, detail-oriented, and customer-focused Business Support Analyst to join our support team. In this role, you will analyze support data, identify trends, and contribute to the improvement of customer service processes, while also handling escalated customer inquiries. At First Circle, our commitment to excellent, relationship-driven customer service remains at the heart of everything we do.…

Read the full description on First Circle's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, rest, teams, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Taguig. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlrestteamssalesforce

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