Focus IT RecruitmentInformation Technology

1st Line Support

Readingonsite

Posted 81mo ago · via Smartrecruiters

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About this role

1 st Support – Reading - NEW!!! The Company: Focus IT have the pleasure of working with this well-established support Company. Due to demand they are seeking a support engineer to complement their existing support team. The Role: Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team Key responsibilities: being the first point of contact for customers seeking technical assistance over the phone or email; qualifying and documenting the problems raised by customers; Responsible for handling support of service requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.…

Read the full description on Focus IT Recruitment's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Reading. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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