Quality Assurance Senior Associate - IQA
IN-HYD-SAR1onsitesenior
Posted 4 days ago · via Workday
About this role
Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As the Quality Assurance Senior Associate (IQA), you will be responsible for conducting Quality Assurance reviews to effectively measure service quality and customer satisfaction. You will be directly responsible for client satisfaction on service delivery, managing and auditing /evaluating calls/chats/ emails for vendors located in 12 different sites globally.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sigma, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in IN-HYD-SAR1. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sigmateams
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