Supplies Customer Assurance Engineer

Singaporeonsitemid

Posted today · via Workday

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About this role

Supplies Customer Assurance Engineer Description - Job Summary Act as a primary customer advocate for assigned ink supplies products, with the overall goal to achieve a balance between delivering a market leading customer experience and assuring HP profitability. This role spans throughout the product lifecycles and focuses on driving customer experience improvement leveraging customer sentiments and telemetry and work closely with the Home Print and customer support teams to ensure support and serviceability requirements into the product development during NPI/launch and current product phases. For current products, this role is responsible to represent the overall state of the customer experience and in-market product quality.…

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