IT Service Desk Manager
Cincinnationsitemanager
Posted 2w ago · via Workday
About this role
The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all IEL employees. The IT Service Desk Manager will also research, recommend, plan and deploy new applications and/or hardware solutions that enhance employee productivity. They are the visionary leader responsible for ensuring that the IT Service Desk organization is providing a consistent level of exceptional service that aligns with IEL, IT Department hand Service Desk team key performance indicators. Position Summary: The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cincinnati. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included