Immediate Response Recruitment LTDInformation Technology

Customer Service Administrator

Birminghamonsite

Posted 91mo ago · via Smartrecruiters

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About this role

Customer Service Administrator I am currently working with a fantastic client who due to busy period are looking for a couple of Customer Service Administrators. You will be working in a fast-paced environment supporting my client with payroll ensuring their drivers are paid on time and correctly. The role is a mixture of administration and phone support dealing with queries, pay related issues and any other ad hoc calls that may come through. Day to Day of the Customer Service Administrator · Responding to drivers via email, ensuring their queries are resolved · Processing drivers’ hours, expenses, checking job sheets match the drivers record and confirming on the company CRM to process their wages.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Birmingham. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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