Squad Master & Customer Journey Expert for Operational Excellence

Bruxelles Avenue Marnix (ING)onsite$25K$31K

Posted today · via Workday

About this role

At ING, we're on a mission to make the home-buying and home-owning journey as simple, intuitive, and seamless as possible. To help us achieve this, we're looking for a Customer Journey Expert & Squad Master who is passionate about creating meaningful customer experiences while driving the successful delivery of digital solutions. Your new role In this unique role, you'll combine customer-centric thinking, business analysis, and Agile delivery leadership. You'll work at the heart of our Home & Collections Tribe, collaborating with business and IT stakeholders to shape the future of our customer journeys and bring innovative ideas to life.…

Read the full description on Ing's site →

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bruxelles Avenue Marnix (ING). We weight your proximity and willingness to relocate.

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