IngramcontentgroupInformation Technology

Service Desk Specialist

La Vergneonsitemid$52K – $64K

Posted 1w ago · via Smartrecruiters

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About this role

Ingram Content Group (ICG ) is hiring for a Service Desk Specialist to join our IT team in our La Vergne, TN (greater Nashville area) headquarters. In this role, you will be responsible for providing front-line customer support by responding to, investigating, and resolving various technology issues related to end user software, hardware, connectivity, mobile devices, etc. Want to help explore and build new ways to deliver content to the world? At Ingram Content Group (“Ingram”) , our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.…

Read the full description on Ingramcontentgroup's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: jira, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in La Vergne. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

jirateams

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