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JumpfactorAccount Management

Director of Client Services (Remote)

Torontoremotedirector

Posted 1mo ago · via Recruitee

About this role

About Jumpfactor We're a globally recognized B2B growth agency engineering scalable revenue systems for MSPs and B2B tech companies. We don't just retain clients we turn them into long-term growth partners. Built on accountability, systems thinking, and a relentless drive to improve. The role You'll lead a department of Senior Account Managers, owning client satisfaction, retention, and revenue growth across the portfolio. Final escalation point. Performance coach. Culture driver. High-ownership, high-impact, with real growth potential.…

Read the full description on Jumpfactor's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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