Senior Customer Care and Compliance Coordinator
senior$56K – $67K
via Ashby
About this role
The Senior Customer Care & Compliance Coordinator is responsible for supporting and executing customer compliance programs, researching and resolving non‑trade deductions, and improving financial recovery from CPG retail partners. This role partners closely with Sales, Accounts Receivable, Logistics, Operations, and Customer Care to ensure adherence to customer requirements and prevent repeat deductions. In addition to compliance, the Coordinator supports customer care and logistics reporting, cost‑savings identification, and process documentation. The role builds strong operational, analytical, and cross‑functional skills, with increasing opportunities to use AI tools to streamline manual tasks and enhance reporting accuracy.
What You’ll Do:
Deductions, Chargebacks & Compliance…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
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4
Recency
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5
Location fit
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