Remote Customer Service - Omni-Channel T2 CS - Ecommerce - English

AL Remoteremote

Posted today · via Workday

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About this role

We Could Use Someone Like You in Our Crew. We're teaming up with one of our gaming clients to provide a rare opportunity to support their online store. Mods on this project will provide T2 phone, chat and ticket support via Zendesk. Project Hours (all times Pacific): 24/7 Availability most needed Thursday - Sunday Commitment: 30 hours per week Language: English Location: USA Orientation Begins: ASAP (2 weeks orientation) As a team member for this project, you will be responsible for: Providing Customer Support via Zendesk ticketing system Using admin order tools to review order status to provide resolutions to customers Using admin tools to review user accounts and assist with account issues.…

Read the full description on LE001 Mod Squad's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

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