Apprentice - IT Helpdesk Remote Support

Remote Locationremote

Posted yesterday · via Workday

About this role

The Apprentice assists in providing a high level of technical support for their assigned business unit. This includes understanding and documenting the business processes, reporting and analysis of data, working on projects, improving business processes using available tools, and more. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists the department he or she is assigned to with technical issues. Works on tasks as assigned by leadership. Assists their team in streamlining business processes using new or current technology. Documents business processes, reviews inefficiencies, and makes recommendations for improvement to supervisor. Learns University systems and data sets in order to accurately extract information from those systems.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
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