Infrastructure Technician - UC

Virtual Locationonsite

Posted today · via Workday

About this role

Summary Responsibilities include on-site troubleshooting of reported telephony issues, working with the customers on MACD updates and changes, working with internal house wiring connections, POTS lines, and other PBX integrations. It also includes working with customers on upcoming projects and changes (deploying phones, configuration of onsite gear, etc.), assisting the client with troubleshooting and repairs of a multitude of issues that may arise. This role may also include delivery of project related tasks related to analog/POTS, deployment of new sites/endpoints, and training users on new phone equipment. Essential Duties and Responsibilities Provides technical phone support for employees of corporate customers in a Cisco Systems based calling environment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Virtual Location. We weight your proximity and willingness to relocate.

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