Software Product Specialist_1
Cebuonsite
Posted 2w ago · via Workday
About this role
Job Description UTIES & RESPONSIBILITIES: Investigate and resolve client support tickets, developing your troubleshooting skills and product knowledge. Research and implement innovative solutions to meet evolving client needs, expanding your technical expertise. Deliver exceptional client support via phone and email, honing your communication and problem-solving abilities. Collaborate effectively with internal teams, learning from experienced colleagues and contributing to project success. Proactively monitor incoming support requests, gaining insights into client challenges and platform performance. Participate in quality assurance testing, contributing to the delivery of high-quality product releases.…
Read the full description on Momentive Software Private's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cebu. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams