Sr. Customer Success Manager
Atlantaonsitemanager
Posted today · via Workday
About this role
Job Description DUTIES & RESPONSIBILITIES: Develop and maintain strong client relationship throughout the customer lifecycle Basic knowledge of platform system and tools Provide best practices to clients Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly Lessons learned are identified and shared with the relevant teams Engage with customer to promote software adoption and onboarding strategies Provides renewal sales quotations and responds to requests for proposals Manage book of business Occasionally directed in several aspects of the work Gaining exposure to some of the complex tasks within the job function MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Experience: Requires 2 to 4 years of related experience…
Read the full description on Momentive Software Private's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Atlanta. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce