Client Enablement and Delivery Manager, North America
Manilaonsitemanager
Posted today · via Workday
About this role
Administrative Direct Reports: 3-8 Workforce Management Analysts and Support Enablement and Delivery Analysts Reports To: Client Support Enablement & Delivery Senior Director Employment Type: Full-time, Salaried Requirements 3-5 years of experience in Workforce Management, Support Enablement, Client Support Delivery, Quality Management, or a related support leadership function 2-3 years of successful people leadership experience managing individual contributors Experience leading workforce planning activities including forecasting, scheduling, capacity planning, and service level management Experience managing support enablement, quality, training, knowledge management, or operational improvement initiatives Ability to lead departmental and cross-functional projects from planning through e…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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