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MRI India

Support Analyst

Baguioonsitemid

Posted yesterday · via Workday

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About this role

We're looking for an experienced Client Support Analyst to join our Evolution Support team. This role is key to delivering high-level technical support to clients using our IWMS (Integrated Workplace Management System) software. You’ll be part of a global team, working hands-on to resolve complex issues and ensure our clients receive consistent, high-quality support. The right candidate will bring strong SQL skills , familiarity with API integrations , and a solid background in technical troubleshooting within a client-facing environment . Key Responsibilities: Own and manage support cases through to resolution, ensuring timely and professional communication throughout the lifecycle. Provide expert-level support on IWMS software modules, features, and deployment environments.…

Read the full description on MRI India's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, soap, teams, gdpr

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Baguio. We weight your proximity and willingness to relocate.

Score yourself on this role.
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlsoapteamsgdpr

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