Customer Service Agent - Danish Speaker
Gzira Officeonsite
Posted 6 days ago · via Workday
About this role
POSITION OVERVIEW The Customer Operations Specialist- Danish Speaker is responsible for delivering high-quality, multi-channel customer engagement while supporting the company’s broader operational goals. This role combines customer support, sales enablement, collections assistance, and loan servicing activities to ensure an exceptional and compliant customer journey. The specialist acts as a first point of contact, ensuring accurate guidance, efficient resolution, and proactive contribution to revenue and operational excellence. KEY RESPONSIBILITIES Customer Support & Communication Respond promptly and professionally to customer inquiries across chat, phone, email, WhatsApp, Messenger, and other approved platforms.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: swift, teams, gdpr
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Gzira Office. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
swiftteamsgdpr