Dispatch Agent

Riyadhonsite

Posted 3 days ago · via Workable

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About this role

We are looking for a Dispatch Agent to support fast-paced last-mile delivery operations. The role is responsible for coordinating and monitoring orders from pickup to customer delivery, ensuring efficient dispatching, timely deliveries, and quick resolution of operational issues. Responsibilities Coordinate and dispatch orders to delivery partners efficiently. Monitor active deliveries and ensure orders are delivered within the expected timeframe. Communicate with delivery partners and internal teams to ensure smooth operations. Track order status and take immediate action on delayed, cancelled, or problematic orders. Resolve operational issues and escalate critical cases when required. Follow up on delivery performance and ensure service-level targets are met.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

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Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Riyadh. We weight your proximity and willingness to relocate.

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