Guest Relations - Ilitch Sports + Entertainment
Detroitonsite
Posted 2 days ago · via Workday
About this role
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet all of our guests and assist them with any question or need they may have during their visit. Assist outside the arena with line management in all weather conditions. Handle all complaints from start to finish including seating issues and issues with other guests. Run the Guest Service Offices. Engage guests at every opportunity. Assist with finding lost guests. Enforce building policies. Look out for guest's safety and well-being. Assist our disabled guests including wheelchair escorts. Work with other departments to provide each guest with the best possible experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Detroit. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Olympia Entertainment
- View →Membership Services Account ExecutiveDetroit, MI
- View →Account Executive, Membership ServicesDetroit, MI
- View →Event Accounting Coordinator, Financial ServicesDetroit, MI
- View →Accounting Analyst, Financial Services-AccountingDetroit, MI
- View →Premium Service Account ExecutiveDetroit, MI
- View →Senior Accounting AnalystDetroit, MI