Customer Service Specialist – Danish Market

mid

via Ashby

About this role

As a Customer Service Specialist for the Danish market, you are the primary point of contact for our Danish-speaking customers and play a key role in delivering an outstanding end-to-end service experience for premium outdoor living products. This role requires native or near-native Danish language skills and is ideal for candidates who enjoy taking ownership of complex and technical customer cases. At PERGOLUX, we combine Scandinavian design, quality, and trust with an international, high-performance culture built on responsibility, ambition, and teamwork. WHAT YOU’LL DO - Act as the main customer service contact for Danish-speaking customers via phone, email, and chat - Handle complex inquiries and escalations, including technical and installation-related topics…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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