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Polestar

Aftersales Lead | Norway

Osloonsitesenior

Posted 1mo ago · via Teamtailor

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About this role

The opportunity We are currently looking for a Aftersales Lead which internally will be called Customer Service Lead. This person will be a key member of Polestar`s Customer Service Operations team where you will serve as a primary point of contact for workshops and external partners, where you will ensure smooth communication and collaboration, be responsible for coordinating service operations, addressing queries and providing support to workshops and partners to maintain a high service standard. A strong technical understanding of modern vehicles is a key requirement for this role. As Aftersales Lead, you will be responsible for driving product quality by identifying quality trends, analyzing field data, and leading investigations into vehicle-related issues.…

Read the full description on Polestar's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: rest, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Oslo. We weight your proximity and willingness to relocate.

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Skills in this role

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