Director, Client Success - West Coast

Thank you for considering Progyny! We are seeking a strategic and results-driven Director of Client Success to oversee relationships for our large and strategic employer clients. In this role, you will ensure exceptional service, drive measurable value, and foster long-term partnerships. You will collaborate with internal teams and work closely with external stakeholders, managing expectations and identifying opportunities for client satisfaction and growth. This position requires 25% travel and is open to candidates that are based on the West Coast. What you’ll do… Client Value and Insights: Present clear, data-driven value stories that demonstrate solution performance and uncover actionable insights for key clients.…