Remote Live Chat Agent
Quincyonsite$62K – $73K
Posted today · via Teamtailor
About this role
Job Overview Metrocast Cable Systems is seeking a motivated and customer-focused individual to join our team as a Remote Live Chat Agent . This is a Full-Time , fully remote position where you will be the first point of contact for our valued customers. As a leading provider of digital and telecommunication services, we are committed to delivering exceptional support. The ideal candidate will be an outstanding communicator with a passion for problem-solving and ensuring a positive customer experience with every interaction. Responsibilities • Engage professionally with customers via our live chat platform to resolve their enquiries in a timely and efficient manner. • Provide accurate information regarding our products, services, and billing policies.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quincy. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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