Front Office Supervisor
Seafire Resort & Spaonsite
via Greenhouse
About this role
The Front Office Supervisor is responsible for providing quality guest service within hotel management guidelines. They oversee all Front Office operations, including Front Desk, PBX, Concierge, Bell, Door, and Valet Services. They maintain a high level of guest service, support line staff, and balance revenues. They monitor property interfaces, train front office shift employees, and provide prompt, courteous service to guests. They assist guests upon check-in and throughout their stay, fostering a teamwork environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Meet the desk agents to get any pertinent information.
Review Front Desk logbook for any other information or incidents.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Seafire Resort & Spa. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included